Privacy Policy
Last updated: December 11, 2025
Introduction
EstateKart.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for NRI real estate investment in India and Dubai.
Information We Collect
Personal Information
- Full name, email address, phone number, and mailing address
- Government-issued identification (passport, visa status, PAN card, Aadhaar for Indian citizens)
- Financial information including bank account details for transactions
- Property preferences and investment criteria
- Communication history with our team
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our platform
- Cookies and similar tracking technologies
How We Use Your Information
- Property Services: To help you find, purchase, and manage properties in India and Dubai
- Legal Compliance: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
- Communication: To send property updates, construction progress videos, and important notifications
- Financial Transactions: To process payments, rental income, and loan-related activities
- Service Improvement: To analyze usage patterns and improve our platform
- Marketing: To send promotional offers (with your consent)
Information Sharing
We may share your information with:
- Service Partners: Architects, contractors, interior designers, and property managers involved in your project
- Legal Partners: Lawyers and notaries for property documentation
- Financial Institutions: Banks for mortgage and loan processing
- Government Authorities: Regulatory bodies as required by law (RERA, FEMA compliance)
- Third-Party Services: Payment processors, analytics providers, and cloud hosting services
International Data Transfers
As we serve NRIs globally with properties in India and UAE, your data may be transferred across borders. We ensure all transfers comply with applicable data protection laws including GDPR (for EU residents), CCPA (for California residents), and India's Personal Data Protection regulations. We use standard contractual clauses and appropriate safeguards for cross-border data transfers.
Data Security
We implement industry-standard security measures including:
- 256-bit SSL/TLS encryption for all data transmissions
- Encrypted storage for sensitive documents and personal information
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Employee training on data protection protocols
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict processing of your data
- Data portability - receive your data in a structured format
- Withdraw consent for marketing communications
- Lodge a complaint with supervisory authorities
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Property-related documents are retained for 10 years after the completion of transactions as required by Indian and UAE property laws. Marketing data is deleted within 2 years of your last interaction unless you have an active account.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: sachin@vriksha.ai
- Data Protection Officer: sachin@vriksha.ai
- Address: C1- 123, Gottigere Main Road, Bannerghatta, Bengaluru, Karnataka, 560083
- Phone: +91 99877 23454