AI Voice Call Consent

AI voice calls are automated telephone communications powered by artificial intelligence technology. These calls may be used to:

• Provide property updates and construction progress notifications
• Schedule appointments and consultations with our team
• Answer frequently asked questions about your investments
• Send reminders about payment deadlines and document submissions
• Collect feedback about our services
• Verify your identity for security purposes

Our AI voice system uses advanced speech synthesis and natural language processing to simulate human-like conversations while providing 24/7 availability across all time zones.

By providing your consent for AI voice calls, you confirm that:

During AI voice calls, we may collect the following information:

• Calling Hours: AI calls will only be made during reasonable hours based on your registered time zone (typically 9 AM - 8 PM local time)
• Frequency Limits: No more than 3 AI calls per week unless you request more frequent updates
• Emergency Exceptions: Time-sensitive matters (payment deadlines, legal documents) may require calls outside standard hours
• Do Not Disturb: You can set specific times when you don't wish to receive calls

You can withdraw your consent for AI voice calls at any time through:

• During a Call: Say "Stop AI calls" or "Remove me from AI calls" at any point
• Dashboard Settings: Navigate to Settings → Communications → AI Voice Calls
• Email Request: Send an email to aivoice-optout@estatekart.ai
• Phone Request: Call our support line at +1 (888) 555-0123
• Written Request: Mail to our registered address

In compliance with applicable regulations (including FTC guidelines and TCPA), our AI voice system will:

• Clearly identify itself as an AI/automated system at the beginning of each call
• Provide the option to speak with a human representative upon request
• Never misrepresent itself as a human caller
• Provide clear instructions on how to opt out of future calls

We implement robust security measures to protect your voice data:

• End-to-end encryption for all voice communications
• Secure storage of call recordings with access controls
• Regular security audits and penetration testing
• Compliance with SOC 2 Type II standards
• Limited access to voice data on need-to-know basis

Regarding AI voice calls, you have the right to:

• Request copies of your call recordings (within retention period)
• Request deletion of your voice data
• Know when you are interacting with an AI system
• Transfer to a human agent at any time during an AI call
• File a complaint if you believe your rights have been violated
• Limit the types of AI calls you receive (transactional only, etc.)

Our AI voice calling practices comply with:

• TCPA: Telephone Consumer Protection Act (United States)
• TRAI Regulations: Telecom Regulatory Authority of India guidelines
• GDPR: General Data Protection Regulation (for EU residents)
• UAE Telecom Law: Federal Law No. 3 of 2003
• FTC Guidelines: Federal Trade Commission requirements for AI disclosure